Email

The system has a robust email functionality. Most emails sent from this page go to the recipients' mailboxes in this system, as well as to their Outlook mailboxes.

Contact APA via email

• Click the question-mark icon above and to the right of the email.
• An pre formatted email opens with a dropdown for two topics: ARO Questions or Technical Support. Select one.
• Compose your email and send.

Create or delete a folder

• Click Manage your folders at the bottom of the left navigation bar.
• Type the folder name in the space provided under "Create a new folder."
• Click the Create new folder button.
• To delete, move messages out of the folder and click Delete & Move.

Compose email

• Click Compose Email.
• Select recipients by clicking To or Show Contacts.
• Contacts are users input on the Users tab.
• Send or save as a draft.

Move emails to other folders (from Inbox only)

Emails are an important record of the accreditation process. For this reason, you cannot delete them. If you want old emails out of the way, create a folder called Archive and move them there.

• Go to your Inbox.

• In the emails list, click the check box (far left column) for the email you want to move.

• Use the drop-down menu at the bottom of the email list to select a destination.

• Click the Move button.

System folder

• The system frequently sends emails to users as reminders, validations, and confirmations. One example for program directors is an email confirming that you have created a new user.
• These emails are in the System folder, the Inbox, and in your Outlook inbox.
• SPAM filters sometimes prevent delivery in Outlook, but never on the system Email page.