Password reset & User Profile

Passwords can be changed in three places in the system. All users can change passwords from the log-in page and on the User Profile page, accessed via the my account link in the upper right corner of every page. Some users have "write" permissions to the Staff page, where they can change their own passwords, as well as the passwords of other users.

Change your own contact information, including name, e-mail, and telephone number, on the User Profile page, accessed via the my account link.

RULE TO REMEMBER: Usernames and passwords must have at least 6 characters.

How to reset password from log-in page

• Click the link for a forgotten password. A new page will open asking for your email address.

• Enter your email address, and click the Reset Password button. An email will be sent to the address you entered with a new password.

• Open the email to retrieve new log-in information. If you have multiple passwords linked to the same email address, you will need to reset them all.
• Click return to login page.
• Log in.

NOTE:  Once are logged in, you can change your assigned password on the User Profile page

Change password & change user contact information

The system lets you manage your log-in and personal information via the my account link in the upper right corner of the page.

• Click my account at top right of screen.
• The User Profile page will open.
• For changes or additions, type new text in boxes.
• Click the Save changes button.

TIP: Copy your password directly from the email you receive to avoid typos. Be careful not to copy spaces or punctuation marks.